Debug

From kJams Wiki
Jump to navigation Jump to search

I need your help fixing kJams!

Can you help me?

If you have Windows 10 and are willing to do some testing, PLEASE help me, as kJams is currently STUCK and can't move forward.

Testing Procedure

  1. go to this page and under the section x.1b17, click the link that corresponds to your edition. eg: if you have "kJams 2", then click "2 Win"
  2. install that version. if you're installing under Windows for the first time, beware the Windows Defender problem
  3. run kJams. Ensure it says b17 when it is starting
  4. do whatever it is you do during a show: run a fake show with fake singers. See if you can get it to crash.
  5. If you CAN get it to crash, see if you can make it crash CONSISTENTLY (ie: by doing the same set of actions). Hints: i think the crash may happen between songs (one song stops, the next one begins)
  6. If you can get kJams to crash consistently, only then please contact me via text:
    (206) 419-2049 <-- text, iMessages, whatsApp
    kjamskaraoke <-- skype chat
  7. We will then set up a time when I can do screen sharing to poke at your computer to see if i can find the problem.

When you're done, just uninstall kJams (in "Add or Remove Programs"), then re-install the release version from the downloads page.

Why the fuss?

Last october, november, and december, i made a series of updates to kJams that caused problems for some windows users.

Always in the past, I've been able to identify and fix these types of problems, making a new release.

This time was different: i was unable to reproduce the problem locally, so i could not fix it.

So i simply reverted to the release i made BEFORE the problem started, which was b12. If you stay up to date, you've been on b12 since then, or told to downgrade if you sent me a crash report from a version greater than b12.

I've heard anecdotal evidence that b13 is stable, so today i set that as the current release.