Testimonials
Hightower
I had a problem with KJams tonight and reported it to Dave. He found a bug, and is going to fix it (video/music sync). Thing is, he was working with me on this at 3:00AM eastern time! He is the man when it comes to customer service! ... I thought I'd give him the kudo's now!
Later that day...
You must be the hardest working man in show business! Went to bed at 3:00AM and posted the fix at 10:00AM the next morning. Wow. There are a lot of companies out there that could learn from you.
Sean Trotter
Dave,
I know you cannot hear this but you are getting a standing ovation right now!!!!!! You will probably get tired of hearing from us, but my partner emailed you earlier, and I have been playing with your demo version of kjams pro for about 30 minutes, and I had to send you my regards as well. We have been searching for a while, and [...] saw that we could try it out, we got excited, but that does not come close to describing what we are feeling now. If you could have gone into our heads and made exactly what we wanted, this would be it. There is nothing missing.
If you in the Northeast, you have dinner and or drinks on us whenever. Thanks for what you are doing.
Thanks Again,
Sean
P.S. please quote us: "This is the best karaoke software ever...seriously"
<email>ninetofivedjs@mac.com|Sean Trotter</email>
r g
You are the most dedicated shareware author I have ever seen--KUDO's once again, you rock! Best software $$$ i've ever spent. your product was literally an answer to my dreams, and.. it just keeps getting better. It was a FANTASY of mine to have itunes--for karaoke..and then it was here. having a lot of fun with it and it's totally changed the way we do karaoke. Super impressed by the continual tweeks and updates of the product--on the path to perfection. Customer satisfaction/support is phenomenal as well.
Then like a year later...
You are the most hands-on software developer I've ever known. Kudo's again for unparalled support. I've never seen 110% commitement to buyers like yours.
<email>richandangelebay@yahoo.com|r g</email>
Stephen in Savannah
David, you are wizard. This program is really coming together. [...] I'm a blessed man having this program available to free me from lugging around a big pile of CD's and inserting and reinserting over and over. A few clicks on the search finds a song instantly. And it works very well other than some of the gig weary discs that were covered with scratches and hamburger grease. [...] Even the professional Karaoke machine I've been using had a hard time with some of them. [...] For my applications, so far you program is just what I've needed. [...] I remain committed to your kJams program. There is little else that can compare to what you have achieved in the Mac world.
<email>SavannahSteve@att.net|Stephen in Savannah</email>
Nick Toth
Your quick response with useful information speaks volumes about your commitment to your product and your interest in your customers needs! And you can quote me!
<email>anickt@comcast.net|Nick Toth</email>
David Leu
Support on programs are usually very bad but you seem like you care.
<email>leujam@mac.com|David Leu</email>
Angus G. Nicholson III
Dude, have I told you lately how much you absolutely RAWK!? [...] Everything [...] is so professional and clean. [...] I've got to give you props! This software is going to take over my world very soon! You're doing an awesome job!!
__ _______ ____ _ \ \ / / ____/ ___|| | \ V /| _| \___ \| | | | | |___ ___) |_| |_| |_____|____/(_)
MINE MINE MINE! BUaahahahahahah! (wringing hands evily)
<email>angus@agn3.com|Angus G. Nicholson III</email>
Chris Bigelow
Thanks for all your help. Had I not had it, my new business would have floundered on day one. [...] I am using kJams extensively on my laptop for professional applications. [...] It worked admirably well in my gigs. [...] So, you've got yourself a lifelong customer for kJams, straight up.
<email>chbigelow@yahoo.com|Chris Bigelow</email>
Bruno F.
This is the best customer support I've ever seen. [...] Thanks for your continued support Dave.
Then later...
I have always admired those who not only invent, manufacture, sell, but more importantly stand behind their product. After the first glitches (mainly the result of my not reading the manual/FAQs), I happened to realize how dedicated to kJams Dave is. But it was only this week that I realized the extent of his committment to his customers' satisfaction. After I ran into a weird bug, Dave offered to call and spend the necessary time to fix the bug. Although I was a bit skeptical as to how he would do that, at the time said he was on the phone, took control of my Powerbook and spent a couple of hours debugging the situation. Result: the bug has been fixed. All with courtesy and an unbelievable patience. This guy knows what he's doing and he's such a fast typist :-)
His last sentence of the chat session was: "It's my job, and I love my job". Dave, it shows! You're a God.
Thanks again for your support.
Bruno
<email>no@spam.com|Bruno F.</email> Sorry no email.
Joe Paradis
Thanks for your help.
Your product, like your service, and like Apples products, are the berries.
I will let others know of your kJams. It is a good thing, this softrware.
The best to you.
Then later...
About a year ago (?? how time flies) I sent my first testimonial of only a few good words.
Since then I have loaded about 1800 songs inot kJams.
I have also shown kJams to PC people.
One in particular is going to buy a MiniMac just to use kJams.
Everyone who sees your product is amazed how good a product it is.
It is the best software purchase I have ever made.
I use it every day.
I do not know what competing software packages are out there but I don't know what they could offer that I neede or woudl want--except burn capability and you will get there with that.
Thanks for your genius and I look forward to your future enhancements.
<email>joeparadis@comcast.net|Joe Paradis</email>
Aurelius Prochazka
kJams has been one of my favorite Mac OS X programs since the day David released the very first version. Before kJams I kept a Windows PC around just for Karaoke, but I've never needed it since! But what's really amazing about David is that he not only made a Karaoke player, but he made the gold standard by which all others must be judged. kJams is now rich with great features like playlists, speed controls, pitch shifting and more. Great job David!
<email>aure@aure.com|Aurelius Prochazka</email>
PJ No Dot
[after learning of the Burning plugin:]
Will you marry me...............I think I'm in love. You rock so F*ing hard!!!!!!!!!!!!! I love kJams!
And the fact that it is better than everything I've seen for the PC!
When I show people how it works and how automatically it sets up your rotation, how easily it is to find songs without using a spreadsheet program, and how simple it is to import new music into the library they are stunned!
You have to use three different programs [on a PC] to do the same thing kJams does.
I don't think the developers of the other [karaoke] software are real world users [like you are].
<email>pjnodot@yahoo.com|PJ</email>
Brian Marshall
Awesome!
I'll have you know I'm just a recreational karaoke singer who likes the hosts where he sings, but they never have the stuff I want to sing.
Somebody turned me onto [computer karaoke], and your software is INCREDIBLE. I can't believe how good it is.
I would/have NEVER paid so much for shareware that I use for pleasure, but I think you more than earned it. GREAT stuff!
<email>trotsky@nac.net|Brian Marshall</email>
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