Subscription

Some time in 2014, "kJams 2" will switch to a "Subscription Model" (with free tech support), and "kJams 1" will switch to "Paid Tech Support".

For the subscription, I'm thinking it will be $10 per month. That works out to $120 per year. With that you get free, enterprise-level tech support and continuous updates.

This works out pretty great for users: If you use kJams only 3 months per year, then it only costs you $30 per year. Want to use it just once? That's $10. Next time you subscribe, you get ALL the latest updates.

For "kJams 1", the tech support will work like this:

Paid Tech Support

Note that with a Subscription, all tech support is always free. Only "kJams 1" (perpetual license) users will be charged.

email: free
phone and screen sharing time: $20 - $60 per hour, pro-rated per minute. The "sliding fee scale" depends on your circumstances and how much you think it's worth. Hopefully you value my time. Note that calls about "basic computer skills" will be charged at $60 per hour.

Note however that if you call about a problem that turns out to be a bug, ie: my fault, then there will be NO CHARGE. I may spend hours on your computer trying to track down the problem, there will be no charge for that at all.

Special offer if you buy NOW, before we switch

If you upgrade to kJams 2 now, before we switch (or if you already upgraded), you'll get TWO YEARS of free updates. That's right, you won't be charged for your subscription for TWO YEARS *after* we switch to the Subscription Model (whenever that is)!

Here's the math: it costs $140 for kJams 2. Under the subscription model, that gets you 14 months (1 year and 2 months). If you bought it the day before we switched, you'd end up with 10 free months of service. But if you get it NOW, (November 2013), and we don't switch to "Subscription Model" until July of 2014, then you will get 17 free months of service (1 year 5 months)!