Old Serial Number: Difference between revisions
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If I've sent you here, it means that you have a very old serial number. | If I've sent you here, it means that you have a very old serial number. | ||
I looked in my customer records, and I did not see that you updated your installation during the five year window when serial number conversion (free upgrade) was possible. During that five year window, it was possible to convert your (32bit) serial number to one supported on 64bit, | I looked in my customer records, and I did not see that you updated your installation during the five year window when serial number conversion (free upgrade) was possible. During that five year window, it was possible to convert your (32bit) serial number to one supported on 64bit. You would have had to update to the latest 32bit kJams in order for it to prompt you for the free update (to upgrade the serial number). Unfortunately, that is no longer possible, because eSellerate has unplugged their servers. :( | ||
More info: | More info: | ||
Revision as of 20:43, 4 May 2023
Hello.
If I've sent you here, it means that you have a very old serial number.
I looked in my customer records, and I did not see that you updated your installation during the five year window when serial number conversion (free upgrade) was possible. During that five year window, it was possible to convert your (32bit) serial number to one supported on 64bit. You would have had to update to the latest 32bit kJams in order for it to prompt you for the free update (to upgrade the serial number). Unfortunately, that is no longer possible, because eSellerate has unplugged their servers. :(
More info: https://karaoke.kjams.com/wiki/Upgrade_Serial_Number
Please consider just purchasing again if you can do that, sorry about the inconvenience, I held on as long as I could!
If this is a hardship for you, please LET ME KNOW and I’ll see what I can do.
Again, I'm so sorry that eSellerate has abandoned us both.
-dave