Serial Number Stopped Working: Difference between revisions

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'''In the future:''' If you want to move kJams to a new computer (and stop using it on the old computer), remember to [[Deactivate]] first!
'''In the future:''' If you want to move kJams to a new computer (and stop using it on the old computer), remember to [[Deactivate]] first!
==To Re-Activate your kJams==
==To Re-Activate your kJams==
# copy your kJams Serial number (starts "KJAMLIT" or "KJAMPRO")
# find your serial number from your receipt email, and copy it
# run or switch to kJams
# run or switch to kJams
# go to the menu bar, pick '''"Help->Enter Serial Number"'''
# go to the menu bar, pick '''"Help->Enter Serial Number"'''

Revision as of 06:02, 17 April 2019

First: you should understand WHY this happens. Please read this.

Second: When this happens, you can just email me and say that you need your activations reset.

Third: If you've already emailed me, and i sent you to this page, then I've already reset your activations, you should be good to go now, give it a try.

Remember: Copy and Paste your serial number if you need to, please do NOT type it. the Letter "Oh"s and the Zeroes are not easy to distinguish.

In the future: If you want to move kJams to a new computer (and stop using it on the old computer), remember to Deactivate first!

To Re-Activate your kJams

  1. find your serial number from your receipt email, and copy it
  2. run or switch to kJams
  3. go to the menu bar, pick "Help->Enter Serial Number"
  4. paste (command/ctrl-V) and hit OK.

To Re-Activate your Plugins

  1. Copy your plugin serial number: Burner starts with "KJAMBRN", Producer starts with "KJPRODU"
  2. run or switch to kJams
  3. go to the Menu bar and pick "kJams->Preferences"
  4. click the preferences panel for your plugin (Burner or Producer)
  5. Click the "Enter Serial Number" button
  6. paste (command/ctrl-V) and hit OK.

More info

Look in Serial Numbers