Music Store/KaraokeCloud/Purchase Failure/Fix: Difference between revisions
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Okay, here are the instructions for fixing the problem: | Okay, here are the instructions for fixing the problem: | ||
# [[Arrangement|Arrange your windows]] so you can always see the Activity window | |||
# [[Context_Click|context-click]] on the "'''Karaoke Cloud'''" store playlist, pick "reload" | # [[Context_Click|context-click]] on the "'''Karaoke Cloud'''" store playlist, pick "reload" | ||
# wait for the activity to complete | |||
# search for that same song you tried to stream / purchase, the one that failed | # search for that same song you tried to stream / purchase, the one that failed | ||
# can you find it? | # can you find it? | ||
Revision as of 19:51, 23 April 2015
Okay, here are the instructions for fixing the problem:
- Arrange your windows so you can always see the Activity window
- context-click on the "Karaoke Cloud" store playlist, pick "reload"
- wait for the activity to complete
- search for that same song you tried to stream / purchase, the one that failed
- can you find it?
- what was it's name and artist and album (all three)?
- if you do find it, go ahead and stream / purchase it as you did before
- did it work?
Please email me back, and answer all questions (steps 3, 4 and optionally 6 above have questions).
Thanks!