Logs: Difference between revisions
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==Manual: Windows== | ==Manual: Windows== | ||
Your log file is located here: | Your log file is located here: | ||
Windows XP: | |||
/Documents and Settings/<you>/Application Data/kJams Logs/ | |||
Windows Vista & 7: | |||
/Users/<you>/AppData/Roaming/kJams Logs/ | /Users/<you>/AppData/Roaming/kJams Logs/ | ||
Be sure to send the one with the right date. Usually this means sort the folder by date and pick the latest one. | Be sure to send the one with the right date. Usually this means sort the folder by date and pick the latest one. | ||
==Mac== | ==Mac== | ||
Revision as of 22:00, 26 May 2011
Automatic
All you have to do is go "Help->Send Crash Report" or "Send Log file".
Manual: Windows
Your log file is located here: Windows XP:
/Documents and Settings/<you>/Application Data/kJams Logs/
Windows Vista & 7:
/Users/<you>/AppData/Roaming/kJams Logs/
Be sure to send the one with the right date. Usually this means sort the folder by date and pick the latest one.
Mac
There are two separate files that I need, the "console.log" and the "Crash Report":
Manual: Panther (10.3), Tiger (10.4)
There are two separate files that I need, the "console.log" and the "Crash Report":
For just the console.log, watch the movie. But I also need the crash report (except if it is a "hang" rather than a "crash", a "hang" won't give you a crash report). If it did crash, that report is found in the same place, read on for instructions.
- Launch Console: /Applications/Utilities/Console
- Under the tool bar at the top, running down the entire left edge of the window, you should see a browser with items in it such as console, system, ~library, var etc. If you do not see this, then, IN the tool bar, press "Logs" icon
- If you *know* you can always reproduce the bug, go to step 4. If the bug just happened, you can skip to step 10
- In the list of logs, make sure "console.log" is selected
- Click the little "Mark" flag at the top
- now click the Disclosure Triangle next to "~/Library/Logs", this will reveal a list. In that list, look for "BugReporter". If that's not there look for "CrashReporter". If you don't see it, skip to step 8. Click the disclosure triangle next to it to reveal the list under that, in that list, select the log that starts with "kJams"
- press the "Clear" button in the tool bar again
- Launch kJams, make it crash or whatever
- Go back to Console
- Important: In the list of logs, make sure "console.log" is selected. If it is not, click it to select it.
- Scroll up to find that mark you put in before, and select all the text after it
- Copy it, make a new email and paste.
- Go back to Console
- In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15)
- Select all the text on the right, copy, go to that same email message, paste
- Send that to me!
Manual: Leopard+ (10.5, 10.6)
same as above but the log is in a slightly different place:
Reference:
English –
Translations:
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