Logs: Difference between revisions
Jump to navigation
Jump to search
No edit summary |
No edit summary |
||
| Line 13: | Line 13: | ||
# Go back to Console | # Go back to Console | ||
# '''Important:''' In the list of logs, make sure "console.log" is selected. If it is not, click it to select it. | # '''Important:''' In the list of logs, make sure "console.log" is selected. If it is not, click it to select it. | ||
# Select all the text on the right, copy it, [mailto: | # Select all the text on the right, copy it, [mailto:dave@kjams.com?subject=kJams_Log make a new email] and paste. | ||
# Go back to Console | # Go back to Console | ||
# In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15) | # In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15) | ||
# Select all the text on the right, copy, go to that same email message, paste | # Select all the text on the right, copy, go to that same email message, paste | ||
# Send that to me! | # Send that to me! | ||
Revision as of 05:38, 16 December 2005
There are two separate files that I need, the "console.log" and the "Crash Report":
For just the console.log, watch the movie. But I also need the crash report (except if it is a "hang" rather than a "crash", a "hang" won't give you a crash report). If it did crash, that report is found in the same place, read on for instructions.
- Launch Console: /Applications/Utilities/Console
- Under the tool bar at the top, running down the entire left edge of the window, you should see a browser with items in it such as console, system, ~library, var etc. If you do not see this, then, IN the tool bar, press "Logs" icon
- If you *know* you can always reproduce the bug, go to step 4. If the bug just happened, you can skip to step 10
- In the list of logs, make sure "console.log" is selected
- Go to the file menu and pick "Delete...", it will ask "are you sure", say yes. (copy out any info you may need beforehand, if you don't know if you need anything, then you don't)
- now click the Disclosure Triangle next to "~/Library/Logs", this will reveal a list. In that list, look for "BugReporter". If that's not there look for "CrashReporter". If you don't see it, skip to step 8. Click the disclosure triangle next to it to reveal the list under that, in that list, select the log that starts with "kJams"
- press the "Clear" button in the tool bar again
- Launch kJams, make it crash or whatever
- Go back to Console
- Important: In the list of logs, make sure "console.log" is selected. If it is not, click it to select it.
- Select all the text on the right, copy it, make a new email and paste.
- Go back to Console
- In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15)
- Select all the text on the right, copy, go to that same email message, paste
- Send that to me!