Logs: Difference between revisions

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# If you *know* you can always reproduce the bug, go to step 4. If the bug just happened, you can skip to step 10
# If you *know* you can always reproduce the bug, go to step 4. If the bug just happened, you can skip to step 10
# In the list of logs, make sure "console.log" is selected
# In the list of logs, make sure "console.log" is selected
# Go to the file menu and pick "Delete...", it will ask "are you sure", say yes. (copy out any info you may need beforehand, if you don't know if you need anything, then you don't)
# Click the little "Mark" flag at the top
# now click the Disclosure Triangle next to "~/Library/Logs", this will reveal a list. In that list, look for "BugReporter".  If that's not there look for "CrashReporter". If you don't see it, skip to step 8. Click the disclosure triangle next to it to reveal the list under that, in that list, select the log that starts with "kJams"
# now click the Disclosure Triangle next to "~/Library/Logs", this will reveal a list. In that list, look for "BugReporter".  If that's not there look for "CrashReporter". If you don't see it, skip to step 8. Click the disclosure triangle next to it to reveal the list under that, in that list, select the log that starts with "kJams"
# press the "Clear" button in the tool bar again
# press the "Clear" button in the tool bar again
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# Go back to Console
# Go back to Console
# '''Important:''' In the list of logs, make sure "console.log" is selected. If it is not, click it to select it.
# '''Important:''' In the list of logs, make sure "console.log" is selected. If it is not, click it to select it.
# Select all the text on the right, copy it, [mailto:dave@kjams.com?subject=kJams_Log make a new email] and paste.
# Scroll up to find that mark you put in before, and select all the text after it
# Copy it, [mailto:dave@kjams.com?subject=kJams_Log make a new email] and paste.
# Go back to Console
# Go back to Console
# In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15)
# In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15)
# Select all the text on the right, copy, go to that same email message, paste
# Select all the text on the right, copy, go to that same email message, paste
# Send that to me!
# Send that to me!

Revision as of 23:49, 19 March 2006

There are two separate files that I need, the "console.log" and the "Crash Report":

For just the console.log, watch the movie. But I also need the crash report (except if it is a "hang" rather than a "crash", a "hang" won't give you a crash report). If it did crash, that report is found in the same place, read on for instructions.

  1. Launch Console: /Applications/Utilities/Console
  2. Under the tool bar at the top, running down the entire left edge of the window, you should see a browser with items in it such as console, system, ~library, var etc. If you do not see this, then, IN the tool bar, press "Logs" icon
  3. If you *know* you can always reproduce the bug, go to step 4. If the bug just happened, you can skip to step 10
  4. In the list of logs, make sure "console.log" is selected
  5. Click the little "Mark" flag at the top
  6. now click the Disclosure Triangle next to "~/Library/Logs", this will reveal a list. In that list, look for "BugReporter". If that's not there look for "CrashReporter". If you don't see it, skip to step 8. Click the disclosure triangle next to it to reveal the list under that, in that list, select the log that starts with "kJams"
  7. press the "Clear" button in the tool bar again
  8. Launch kJams, make it crash or whatever
  9. Go back to Console
  10. Important: In the list of logs, make sure "console.log" is selected. If it is not, click it to select it.
  11. Scroll up to find that mark you put in before, and select all the text after it
  12. Copy it, make a new email and paste.
  13. Go back to Console
  14. In the list of logs, make sure the kJams crash log is selected (to get there, follow step 6, if it's not there, skip to step 15)
  15. Select all the text on the right, copy, go to that same email message, paste
  16. Send that to me!