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You may not even SEE a notification on windows 11 | You may not even SEE a notification on windows 11 | ||
# Here is the notification you may see:<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot1.png" width="382pix"<br> | # Here is the notification you may see:<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot1.png" width="382pix"><br> | ||
# go to the task bar and search for "defender", then open that | # go to the task bar and search for "defender", then open that | ||
# you will see a tile for "Virus & Threat protection", click that<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot2.png" width="266pix"<br> | # you will see a tile for "Virus & Threat protection", click that<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot2.png" width="266pix"><br> | ||
# scroll 'till you see "Virus & threat protection settings", click that<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot3.png" width="412pix"<br> | # scroll 'till you see "Virus & threat protection settings", click that<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot3.png" width="412pix"><br> | ||
# scroll down to "exclusions", click "add or remove exclusions"<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot4.png" width="537pix"<br> | # scroll down to "exclusions", click "add or remove exclusions"<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot4.png" width="537pix"><br> | ||
# click the "+ add exclusion" button and pick "folder"<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot6.png" width="284pix"<br> | # click the "+ add exclusion" button and pick "folder"<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot6.png" width="284pix"><br> | ||
# navigate to "C:\Program Files (x86)", and scroll down to "kJams XYZ.app", and select it (xyz is Lite, Pro, or 2)<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot7.png" width="401pix"<br> | # navigate to "C:\Program Files (x86)", and scroll down to "kJams XYZ.app", and select it (xyz is Lite, Pro, or 2)<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot7.png" width="401pix"><br> | ||
# then click "select folder" at the bottom right<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot8.png" width="185pix"<br> | # then click "select folder" at the bottom right<br><img src="http://karaoke.kjams.com/screenshots/defender/11_shot8.png" width="185pix"><br> | ||
# Now run kJams again, and you'll have no problems. | # Now run kJams again, and you'll have no problems. | ||
Revision as of 16:24, 8 October 2023
When you run kJams for the first time, Windows Defender may post a virus notification, and then kJams crashes (exits unexpectedly).
Windows 10
- Here is the notification you'll see:

- Click the banner to get details, you'll see this:
________________________________________________
________________________________________________ - This is known to be a "false positive". See the word "Severe" there on the right? See the little downward pointing chevron under it? Click that.
- "User account control" may (or may not) now show a dialog that asks "Do you want to allow this app to make changes to your device", specifying that the app is "Windows Security". If you see this dialog, click "Yes".
- Now you should see this:

- Now click on the "Actions" button and pick "Allow", like this:

- Now run kJams again, and you'll have no problems.
Windows 11
You may not even SEE a notification on windows 11
- Here is the notification you may see:

- go to the task bar and search for "defender", then open that
- you will see a tile for "Virus & Threat protection", click that

- scroll 'till you see "Virus & threat protection settings", click that

- scroll down to "exclusions", click "add or remove exclusions"

- click the "+ add exclusion" button and pick "folder"

- navigate to "C:\Program Files (x86)", and scroll down to "kJams XYZ.app", and select it (xyz is Lite, Pro, or 2)

- then click "select folder" at the bottom right

- Now run kJams again, and you'll have no problems.