Serial Number Stopped Working: Difference between revisions

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==If your Serial Number Stopped Working==
'''First:''' you should understand WHY this happens.  [[Serial_Number#Activations_are_tied_to_your_computer|Please read this]].
'''First:''' you should understand WHY this happens.  [[Serial_Number#Activations_are_tied_to_your_computer|Please read this]].


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'''In the future:''' If you want to move kJams to a new computer (and stop using it on the old computer), remember to [[Deactivate]] first!
'''In the future:''' If you want to move kJams to a new computer (and stop using it on the old computer), remember to [[Deactivate]] first!
==To Re-Activate your kJams==
# find your serial number from your receipt email, and copy it
# run or switch to kJams
# go to the menu bar, pick '''"Help->Enter Serial Number"'''
# paste (command/ctrl-V) and hit OK.
==To Re-Activate your Plugins==
# Find your plugin serial number from your receipt email
# run or switch to kJams
# go to the Menu bar and pick "kJams->Preferences"
# click the preferences panel for your plugin (Burner or Producer)
# Click the "Enter Serial Number" button
# paste (command/ctrl-V) and hit OK.


==More info==
==More info==
How to [[Enter_Serial_Number|Enter your Serial Number]]
Look in [[Serial_Number|Serial Numbers]]
Look in [[Serial_Number|Serial Numbers]]

Revision as of 06:08, 17 April 2019

First: you should understand WHY this happens. Please read this.

Second: When this happens, you can just email me and say that you need your activations reset.

Third: If you've already emailed me, and i sent you to this page, then I've already reset your activations, you should be good to go now, give it a try.

Remember: Copy and Paste your serial number if you need to, please do NOT type it. the Letter "Oh"s and the Zeroes are not easy to distinguish.

In the future: If you want to move kJams to a new computer (and stop using it on the old computer), remember to Deactivate first!

More info

How to Enter your Serial Number Look in Serial Numbers