Subscription: Difference between revisions
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Within the next couple of months, kJams will switch to a "Subscription Model". It is optional because there will be no requirement for existing users to switch, you will be free to continue using your perpetual license, which will never be revoked. However, no new development will be done on the older editions, only critical bug fixes. I will continue to make updates for at least 6 months. | |||
Currently the Patreon subscription is not related to licensing. ie: if you subscribe to Patreon, it won't cause kJams to have a license, and if you unsubscribe, it won't remove your existing perpetual license. | |||
The new system WILL manage your license. The new editions will be HomeParty (equivalent to Lite + Burning), and NightClub (equivalent to 2). | |||
For | I'm doing this in order to make my income sustainable, so that I can retire from my day job and work on kJams full time. | ||
==Tiers== | |||
* Lite: HomeParty is $8 per month: Includes 1 hour of ETS | |||
* Pro/2: NightClub is $16 per month: Includes 2 hours of ETS | |||
This actually works out okay: If you use NightClub only 3 months per year, then it only costs you $45 per year. Want to use it just over one weekend? That's $15. Next time you subscribe, you get ALL the latest updates. If you use it full time, then the yearly cost is about the same as a yearly upgrade. Another example: for a Lite user who only throws a Christmas and a New Year's party, you only pay $8! | |||
==Start Subscribing Now== | |||
If you're willing to start supporting the cause NOW, [https://www.patreon.com/kJams please click here]. Later, instead of using Patreon (which only allows monthly subscriptions), we'll use the built in Paddle engine (which will have more options eg: yearly). You will be notified by kJams about the new updates. | |||
==Enterprise Tech Support (ETS)== | |||
For Subscribers only. | |||
This includes talking on the phone 1:1 and doing screen sharing so that I can personally coach you and fix whatever problems are occurring with kJams. | |||
For $5 per month, you get 1 hour for free each month. For $10 per month you get 2 hours for free each month. More time than that will be Paid Tech Support (see below), on a sliding scale. Note that unused minutes do NOT roll over to the next month (otherwise for each Pro user who didn't call me for a year, they could demand several DAYS of FULL TIME work from me, and I just can't do that). | |||
==Paid Tech Support== | ==Paid Tech Support== | ||
For those who choose NOT to switch to Subscription or who have used their free hour(s) from ETS: | |||
'''phone and screen sharing time:''' $20 - $80 per hour, pro-rated per minute. The "sliding fee scale" depends on your circumstances and how much you think it's worth. Hopefully you value my time. Note that i'm not really here to teach basic computer skills. | |||
'''phone and screen sharing time:''' $20 - $ | |||
[[Tech_Support|More info here]]. | |||
== | ==Free Tech Support== | ||
Email & Text chat Tech Support are always free, as long as it doesn't start taking up all of my time | |||
Also, if you call about a problem that turns out to be a bug, ie: my fault, then there will be NO CHARGE. I may spend hours on your computer trying to track down the problem, there will be no charge for that at all.<br> | |||
Latest revision as of 22:19, 8 June 2026
Within the next couple of months, kJams will switch to a "Subscription Model". It is optional because there will be no requirement for existing users to switch, you will be free to continue using your perpetual license, which will never be revoked. However, no new development will be done on the older editions, only critical bug fixes. I will continue to make updates for at least 6 months.
Currently the Patreon subscription is not related to licensing. ie: if you subscribe to Patreon, it won't cause kJams to have a license, and if you unsubscribe, it won't remove your existing perpetual license.
The new system WILL manage your license. The new editions will be HomeParty (equivalent to Lite + Burning), and NightClub (equivalent to 2).
I'm doing this in order to make my income sustainable, so that I can retire from my day job and work on kJams full time.
Tiers
- Lite: HomeParty is $8 per month: Includes 1 hour of ETS
- Pro/2: NightClub is $16 per month: Includes 2 hours of ETS
This actually works out okay: If you use NightClub only 3 months per year, then it only costs you $45 per year. Want to use it just over one weekend? That's $15. Next time you subscribe, you get ALL the latest updates. If you use it full time, then the yearly cost is about the same as a yearly upgrade. Another example: for a Lite user who only throws a Christmas and a New Year's party, you only pay $8!
Start Subscribing Now
If you're willing to start supporting the cause NOW, please click here. Later, instead of using Patreon (which only allows monthly subscriptions), we'll use the built in Paddle engine (which will have more options eg: yearly). You will be notified by kJams about the new updates.
Enterprise Tech Support (ETS)
For Subscribers only.
This includes talking on the phone 1:1 and doing screen sharing so that I can personally coach you and fix whatever problems are occurring with kJams.
For $5 per month, you get 1 hour for free each month. For $10 per month you get 2 hours for free each month. More time than that will be Paid Tech Support (see below), on a sliding scale. Note that unused minutes do NOT roll over to the next month (otherwise for each Pro user who didn't call me for a year, they could demand several DAYS of FULL TIME work from me, and I just can't do that).
Paid Tech Support
For those who choose NOT to switch to Subscription or who have used their free hour(s) from ETS:
phone and screen sharing time: $20 - $80 per hour, pro-rated per minute. The "sliding fee scale" depends on your circumstances and how much you think it's worth. Hopefully you value my time. Note that i'm not really here to teach basic computer skills.
Free Tech Support
Email & Text chat Tech Support are always free, as long as it doesn't start taking up all of my time
Also, if you call about a problem that turns out to be a bug, ie: my fault, then there will be NO CHARGE. I may spend hours on your computer trying to track down the problem, there will be no charge for that at all.