Paddle: Difference between revisions

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On Mac, Paddle requires macOS 10.10 or better to function.<br>
On Mac, Paddle requires macOS 10.10 or better to function.<br>
On Windows: it currently requires .Net3.5, but will soon require .Net4.0
On Windows: it currently requires .Net3.5, but will soon require .Net4.0
==How to help test this==
==How to update==
Interested in helping to test this?  Here's how:
 
# it probably goes without saying but: DO NOT DO THIS before a show
# it probably goes without saying but: DO NOT DO THIS before a show
# ensure your existing kJams runs in Licensed mode (ie: NOT in Tryout mode), including plugins (Producer and/or Burner)
# Make sure you install the [https://karaoke.kjams.com/product_downloads/ very latest kJams]
# [https://karaoke.kjams.com/wiki/Downloads/Rogues go to this page] to get the special version installer for kJams
# Windows: SAVE the installer, rather than run it, you'll need to run it twice if you don't have .NET installed
# Windows: SAVE the installer, rather than run it, you'll need to run it twice if you don't have .NET installed
# Start now to take a video with your phone: start recording but please: [https://www.youtube.com/watch?v=dechvhb0Meo hold your phone SIDEWAYS please], NOT vertical
# [https://karaoke.kjams.com/tutorial-videos/ Install kJams]
# [https://karaoke.kjams.com/tutorial-videos/ Install kJams]
# Windows users will be prompted first to install .NET 3.5, [https://karaoke.kjams.com/screenshots/Install_DotNet.mp4 see this tutorial video] for instructions.
# Windows users only:
# launch kJams
## do all software updates, this may take several restarts and several "check for update" clicks, keep going till it says there are no more updates
# narrate what you’re doing, anything you're surprised or confused by.
## To install .NET 3.5, see a video tutorial for [https://karaoke.kjams.com/screenshots/Install_DotNet10.mp4 Windows 10], or for [https://karaoke.kjams.com/screenshots/Install_DotNet.mp4 Windows 7 & 8].
# send me the resulting video via email
## What to do [[Paddle/Error|if you get an error]]
 
# launch kJams, you may have to let it thru Windows [[Defender]]
everything should be all automatic: what should happen is kJams will walk you through the automatic and free conversion to the new licensing system.
# if kJams is in Tryout mode [[Enter_Serial_Number|enter your serial numbers]].
# if you had an old-style (eSellerate) serial number, kJams will now walk you through the automatic and free conversion to the new licensing system.


let me know if you have questions
let me know if you have questions
==If something goes wrong==
You can reset all cached data related to kJams licensing with Paddle, by trashing this folder:


If everything works, you can just keep using that version
* Mac:
 
** 32bit: /Users/<you>/Library/Application Support/PaddleServer
if it FAILS to work for you for some reason, just uninstall it, then [https://karaoke.kjams.com/wiki/History reinstall the latest version from here].
** 64bit: /Users/<you>/Library/Application Support/kJams X (where X is your edition: Lite, Pro, 2)
* Windows:
** C:\ProgramData\PaddleWrapper

Latest revision as of 19:12, 19 March 2024

Paddle is the new eCommerce "Shopping Cart" that kJams uses to enable users to make purchases, create and manage subscriptions, and handle licensing and serial numbers.

On Mac, Paddle requires macOS 10.10 or better to function.
On Windows: it currently requires .Net3.5, but will soon require .Net4.0

How to update

  1. it probably goes without saying but: DO NOT DO THIS before a show
  2. Make sure you install the very latest kJams
  3. Windows: SAVE the installer, rather than run it, you'll need to run it twice if you don't have .NET installed
  4. Install kJams
  5. Windows users only:
    1. do all software updates, this may take several restarts and several "check for update" clicks, keep going till it says there are no more updates
    2. To install .NET 3.5, see a video tutorial for Windows 10, or for Windows 7 & 8.
    3. What to do if you get an error
  6. launch kJams, you may have to let it thru Windows Defender
  7. if kJams is in Tryout mode enter your serial numbers.
  8. if you had an old-style (eSellerate) serial number, kJams will now walk you through the automatic and free conversion to the new licensing system.

let me know if you have questions

If something goes wrong

You can reset all cached data related to kJams licensing with Paddle, by trashing this folder:

  • Mac:
    • 32bit: /Users/<you>/Library/Application Support/PaddleServer
    • 64bit: /Users/<you>/Library/Application Support/kJams X (where X is your edition: Lite, Pro, 2)
  • Windows:
    • C:\ProgramData\PaddleWrapper
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