Restore/Help: Difference between revisions

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Created page with "I'm really sorry about this. You seem to be in a state where this data loss bug is about to occur. Before we let that happen, I need some info from you. You should already hav..."
 
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I'm really sorry about this. You seem to be in a state where this data loss bug is about to occur. Before we let that happen, I need some info from you. You should already have an email ready to go with the Log file, send that to me. Then send ANOTHER new email with subject line: "Data loss log file".
#REDIRECT [[Restore]]
 
Then do these steps:
# go to your User's "Home" folder, in the Music folder, then into the kJams folder, which is located here:<br> /Users/<you>/Music/kJams/...
# right click on the "kJams Library" folder and pick "compress" (mac) or "create archive" (windows)
# create yet another email, and send that zip file to me.  you may now delete the zip file
# now go into the "kJams Library" folder and delete the file "kJams.

Latest revision as of 20:56, 8 August 2016

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