Dave: Created page with "If you're having trouble with your Credit Card using Karaoke Cloud, please follow these trouble shooting steps. # quit kJams (this clears the log) # run kJams # go to Prefere..."

2014-04-10T16:16:04Z

Created page with "If you're having trouble with your Credit Card using Karaoke Cloud, please follow these trouble shooting steps. # quit kJams (this clears the log) # run kJams # go to Prefere..."

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If you're having trouble with your Credit Card using Karaoke Cloud, please follow these trouble shooting steps.

# quit kJams (this clears the log)
# run kJams
# go to Preferences->Stores->Edit Credit Card Settings
# verify your CC info is correct
# click OK
# Karaoke Cloud should automatically re-log in and verify your CC settings are correct
# if you get an error message at this point, click OK
# click "Edit Music Store Settings"
# select "Karaoke Cloud"
# verify that you are logged in and have your "Tier" set correctly
# click "OK" then "OK"
# in the Help menu, pick "Send Log file"
# email that log file to me
# create a new, separate email, with the subject "KaraokeCloud CC help", telling me that you just sent the log file, so i can look at it.

Music Store/KaraokeCloud/TroubleShooting - Revision history

Dave: Created page with "If you're having trouble with your Credit Card using Karaoke Cloud, please follow these trouble shooting steps. # quit kJams (this clears the log) # run kJams # go to Prefere..."