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	<updated>2026-06-10T17:29:18Z</updated>
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	<entry>
		<id>https://karaoke.kjams.com/w/index.php?title=Debug/Old&amp;diff=12179&amp;oldid=prev</id>
		<title>Dave: Created page with &quot;==I need your help fixing kJams!== Can you help me?  If you have &#039;&#039;&#039;Windows 10&#039;&#039;&#039; and are willing to do some testing, &#039;&#039;&#039;PLEASE help me&#039;&#039;&#039;, as kJams is currently &#039;&#039;&#039;STUCK&#039;&#039;&#039; a...&quot;</title>
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		<updated>2020-04-22T18:53:45Z</updated>

		<summary type="html">&lt;p&gt;Created page with &amp;quot;==I need your help fixing kJams!== Can you help me?  If you have &amp;#039;&amp;#039;&amp;#039;Windows 10&amp;#039;&amp;#039;&amp;#039; and are willing to do some testing, &amp;#039;&amp;#039;&amp;#039;PLEASE help me&amp;#039;&amp;#039;&amp;#039;, as kJams is currently &amp;#039;&amp;#039;&amp;#039;STUCK&amp;#039;&amp;#039;&amp;#039; a...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;==I need your help fixing kJams!==&lt;br /&gt;
Can you help me?&lt;br /&gt;
&lt;br /&gt;
If you have &amp;#039;&amp;#039;&amp;#039;Windows 10&amp;#039;&amp;#039;&amp;#039; and are willing to do some testing, &amp;#039;&amp;#039;&amp;#039;PLEASE help me&amp;#039;&amp;#039;&amp;#039;, as kJams is currently &amp;#039;&amp;#039;&amp;#039;STUCK&amp;#039;&amp;#039;&amp;#039; and can&amp;#039;t move forward.&lt;br /&gt;
&lt;br /&gt;
==Install Procedure==&lt;br /&gt;
# [[History/x.1beta|go to this page]] and under the section &amp;#039;&amp;#039;&amp;#039;x.1b17&amp;#039;&amp;#039;&amp;#039;, click the link that corresponds to your edition. eg: if you have &amp;quot;kJams 2&amp;quot;, then click &amp;quot;2 Win&amp;quot;&lt;br /&gt;
# install that version. if you&amp;#039;re installing under Windows for the first time, beware [[Defender|the Windows Defender problem]], and you&amp;#039;ll need DotNET 3.5 , see [[Paddle|section 5.2 for video tutorial]].&lt;br /&gt;
# run kJams. Ensure it says b17 when it is starting&lt;br /&gt;
&lt;br /&gt;
==Testing Procedure==&lt;br /&gt;
# play songs. the crash happens at the start of a song, or right at the transition between songs&lt;br /&gt;
# you may need to play 30 DIFFERENT songs to get into the state where it crashes&lt;br /&gt;
# If you CAN get it to crash, send the crash report&lt;br /&gt;
# see if you can make it crash in that place &amp;#039;&amp;#039;&amp;#039;consistently&amp;#039;&amp;#039;&amp;#039;, ie: play more songs and try to crash several times right at the start of songs.&lt;br /&gt;
# If you can get kJams to crash &amp;#039;&amp;#039;&amp;#039;consistently&amp;#039;&amp;#039;&amp;#039;, only then please &amp;#039;&amp;#039;&amp;#039;contact me&amp;#039;&amp;#039;&amp;#039; via text:&amp;lt;br&amp;gt;&amp;#039;&amp;#039;&amp;#039;(206) 419-2049&amp;#039;&amp;#039;&amp;#039; &amp;lt;-- text, iMessages, whatsApp&amp;lt;br&amp;gt;&amp;#039;&amp;#039;&amp;#039;kjamskaraoke&amp;#039;&amp;#039;&amp;#039; &amp;lt;-- skype chat&lt;br /&gt;
# Then i will give you a version you can test to see if the problem is fixed.&lt;br /&gt;
&lt;br /&gt;
When you&amp;#039;re done, you can uninstall kJams (in &amp;quot;Add or Remove Programs&amp;quot;), then re-install the release version from [https://karaoke.kjams.com/product_downloads/ the downloads page].&lt;br /&gt;
&lt;br /&gt;
==Why the fuss?==&lt;br /&gt;
Last october, november, and december, i made a series of updates to kJams that caused problems for some windows users.&lt;br /&gt;
&lt;br /&gt;
Always in the past, I&amp;#039;ve been able to identify and fix these types of problems, making a new release.&lt;br /&gt;
&lt;br /&gt;
This time was different: i was unable to reproduce the problem locally, so i could not fix it.&lt;br /&gt;
&lt;br /&gt;
So i simply reverted to the release i made BEFORE the problem started, which was b12. If you stay up to date, you&amp;#039;ve been on b12 since then, or told to downgrade if you sent me a crash report from a version greater than b12.&lt;br /&gt;
&lt;br /&gt;
I&amp;#039;ve heard anecdotal evidence that b13 is stable, so today i set that as the current release.&lt;/div&gt;</summary>
		<author><name>Dave</name></author>
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